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Thrupage - Support

Contact

For questions, feedback or bug reports, email us below. If you use Settings › About & support › Contact us in the app, your app version is included so we can help faster.
[email protected]

How to use

  1. Write one page a day. Put today's tasks and notes on that day's page.
  2. Type [ ] and a space on an empty line to make a task card. Cards can have a due date, a label and a note.
  3. Unfinished tasks carry over to the next day's page. Finished tasks stay on the day you finished them.
  4. Type / to add headings, lists, tables and boxes. Drag the handle on the left of a block to reorder it.
  5. The sidebar shows past days and how your work flows (overdue, stalled, overloaded days). Search every day with the magnifier (⌘K).
  6. Tasks your AI adds without choosing a box gather first in the dotted Added by AI box on today's page. If the page has no organized boxes yet, they go to the end of the page.
  7. Give a task a priority (high, normal, low) and use the sort button at the top to see your own order or priority order. Due dates show as Today, Tomorrow or a weekday with days left (Sat · in 3d), and as 3d overdue once they pass.
  8. Every task has an ID like #BWKY, so you can tell your AI "complete #BWKY". Turn on Settings › Always show task IDs, or copy one from ⋯ › Copy ID.
  9. The Task timeline under the sidebar shows, for each task, the days you worked on it (thick line) and the days it carried over (thin line). ● is done, ✕ is cancelled and red stripes mean overdue. Widen the sidebar to see more.
  10. Use the clock button at the top to restore all of today's page to a previous version, including changes your AI made. Previous versions are kept for 30 days when you sign in and sync.
  11. Selected text copies exactly as selected. To copy a whole card, use ⋯ › Copy task.
  12. A Home Screen widget shows your next task and today's progress. Change colors in Settings › Theme.

FAQ

Where is my content stored?

On your device first. Sign in with Apple or Google and, with Pro, your iPhone, iPad, Mac and the web stay in sync. Without signing in, every feature works on that device.

Edits from another device don't show up right away.

Reopen the app or click its window to fetch the latest. An open page also checks every minute. To fetch right now, tap "Sync now" in the account row at the bottom of the sidebar. Edits made while offline upload automatically once you're connected.

What does Pro include?

Sync across devices (images included) and the Theme Pack. AI connection and the web and desktop apps are free (sign in to use AI connection). First-time subscribers can try Pro free for 14 days. When a subscription ends your data is not deleted, and the content on each device stays usable.

How do I cancel or get a refund?

Cancel in the App Store or Google Play subscription settings (in the app: Settings › Subscription & purchases › Manage subscription). Refunds follow the store you paid through.

How do I restore a purchase?

On a phone signed in to the same Apple ID or Google account, go to Settings › Subscription & purchases › Restore purchases. On Mac and web, Pro applies automatically when you sign in with the same account.

How does AI connection work?

Sign in, then go to Settings › AI connection and follow the steps to connect Claude or ChatGPT. On Free you agree to upload this device's records to our server the first time you connect, and one device uploads (sync across devices is Pro). The AI then reads your pages and tasks, writes tasks, notes and summaries on today's page, edits tasks or marks them done, and creates new labels as you ask. It edits or moves notes you wrote on the page when you ask. It edits the title, due date or labels of tasks you created when you ask. A task's note and priority can change without you asking, and the note can be overwritten. What it changes on today's page is marked as changed by AI. Today's page can be rolled back to an earlier version, and you can disconnect anytime from the same screen or in the AI app.

Can I move my tasks from another app?

There's no dedicated import, but an AI connection can do it. Copy your list from the app you used (Google Tasks, Todoist, Reminders and so on), paste it into a Claude or ChatGPT chat and ask: "Add these to today's page in Thrupage as tasks, with due dates if they have them." The AI adds them in one go. If the list is very long (over 50), ask in parts. We suggest moving only what you're working on now rather than your whole backlog: unfinished tasks carry over to the next day, so a long old list fills your page from day one. You'll need to sign in to connect your AI.

Can I export my data?

Yes. Go to Settings › Export for Markdown (a file per day) or JSON (all data).

Due reminders don't arrive.

Check that "Task due reminders" is on in Settings › Notifications and that notifications for Thrupage are allowed in your device settings. The Mac app reminds you while it is running.

How do I delete my account?

Go to Settings › Manage account › Delete account. Your account and all pages, tasks and labels in the cloud are permanently deleted, along with your Apple sign-in link and subscription records. Cancel the subscription itself in the store separately.